Hi Latrease,
Thank you for your review. We recently came across your feedback and unfortunately missed it when it was originally posted.
We're sorry to hear that you experienced a defect with your Venitia 1 sandals. Customer satisfaction is very important to us, and we'd appreciate the opportunity to learn more about the issue and see if we can help.
Please reach out to us directly through our website's contact page so we can assist you further.
Thank you.
Modzori Team